Therefore, we will provide:

• Quality services
• Prompt and respectful responses
• Understandable explanations of our findings
• Decision-making support
• Confidential protection of information

Our services will be:

• Directed by the needs of those served
• Effective and appropriate
• Valued by those served
• Provided in environments conducive to success
• Sensitive to cultural, gender, and age differences
• Available to other service and educational organizations